Privacy Policy

At Bridge Plumbing & HVAC, your privacy is our priority. This Privacy Policy explains how we handle your customer information, protect your data, and ensure secure transactions.

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What Information We Collect

We collect only what’s necessary to serve you better, including:

Contact details
(name, phone, email)
Service history
(past appointments and repairs)
Payment data
(for billing, processed securely)
Appointment scheduling details

Rest assured, we never sell or misuse your information.

How We Use Your Data

Your information helps us:

Schedule and confirm appointments
Improve our services based on your service history
Send helpful updates (only if you agree)
Process payments securely

We may share limited data with third-party vendors (like payment processors) but only for essential services.

Cookies and Online Tracking

Our website uses cookies to enhance your experience. These track basic browsing behavior but don’t store personal details. You can disable cookies in your browser settings.

Keeping Your Data Safe

We follow strict data security measures:

Encrypted secure transactions
Limited access to authorized staff
Regular system checks to prevent breaches

In the rare case of a breach notification, we’ll alert you immediately.

Your Privacy Rights

You control your data. At any time, you can:

Request your access rights (see what we have on file)
Ask us to delete your customer information
Opt-out of marketing communications

Updates to This Policy

We may update our Privacy Policy occasionally. Changes will be posted here, so check back for the latest privacy updates.

Questions? Contact Us

For concerns about data sharing, data retention, or anything else, reach out to us:

Email: info@bridgeplumbinghvac.com

Phone: (602) 775-3511